UPS Field Service Engineer - Remote

UPS Field Service Engineer – Remote Job Summary Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded and are responsible for the troubleshooting and preventative maintenance of UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDU’s) at various customer sites. UPS Field Service Engineer – Remote Responsibilities • Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area • Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements • Participate in the development of Methods of Procedures (MOP), when required • Participate in regular training sessions held at company headquarters utilizing test equipment to enhance troubleshooting skills • Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary • Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues UPS Field Service Engineer – Remote Position Requirements • 3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience • Previous military experience in electronics or avionics – or – a 2-4 year technical degree or certificate • Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc. • Knowledge of equipment manufacturers (OEM) specifications • Capable of utilizing hand tools and test equipment to perform work • Excellent verbal & written communication skills • Extremely customer service-oriented • Ability to work independently and resourcefully with good initiative and discipline • Must be able to perform repeated bending & lifting of up to 100 pounds during certain services • Must possess a valid driver’s license and maintain a fully insurable status • Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel. • Must be willing to apply for Security Clearance with the US Federal Government. Apply Job!