Disney Store Sales Associate (Summer Seasonal)

Summary

This is a temporary, part-time summer seasonal Sales Associate position at a Disney Store location. The role focuses on providing exceptional customer service, creating a magical shopping experience, and assisting guests with their needs. Responsibilities include engaging with guests, making suggestions, assisting with product selection, using available resources (including the online store), performing cash handling duties, maintaining brand standards, upholding company policies, and promoting a safe environment. The position requires flexibility to work various shifts, including evenings, weekends, and holidays, and the ability to lift up to 40lbs. The role begins mid-May and ends in August.

Must Have
• Exceptional customer service
• Sales support
• Cash handling
• Flexible availability
• Teamwork
• Maintain brand standards

Good To Have
• Retail experience
• Experience in specialty retail or service industry

Job Summary:

Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney

Responsibilities:

The Seasonal Cast Member role is a temporary assignment that will begin in mid-May and conclude in August. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member’s primary responsibility is to ensure our Guests have “The Best Retail Experience in the World”. This is done by engaging and providing Guests with an Entertaining and Magical experience.
• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”
• Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions
• Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
• Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com
• Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment
• Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
• Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service
• * operational tasks based on the needs of the business
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
• Promotes and maintains a safe working and shopping environment
• Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor
• Demonstrated success working as a member of a team
• Ability to receive feedback and take action when appropriate
• Must maintain a professional appearance and meet Disney Store grooming guidelines

Basic Qualifications:
• Job may require lifting boxes that weigh up to 40lbs. and climbing a ladder
• Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's business during the months of mid-May to August
• Must be able to submit verification of legal right to work in the United States
• Must be at least 18 years of age

Preferred Qualifications:
• Previous experience in specialty retail or service industry

Required Education
• High School Diploma or equivalent

Additional Information:

The pay rate for this role in Commerce, CA is $18.90 per hour.

The pay rate for this role in Commerce, CA is $18.90 per hour.

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