Remote- Inbound Call Center Rep - May 19th Start

Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our May 19th, 2025, class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Why Work With Us? • Competitive Hourly Rate • Medical, Dental, Vision & Life Insurance(s) • Strong PTO package - 16 days and accruing more each year • 11 Paid holidays throughout the year • 401(K) with Company Match • Dreaming of Travel? 50% off GCC Travel Packages Responsibilities • Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries. • Advise, book, and update airline reservations as necessary using code-based software. • Communicate comprehensive information to travelers, including details about our products and policies. • Compete individually while maintaining a positive team spirit. • Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals Qualifications • 4+ years of experience working in a call center environment. • 2+ years of remote experience required. • Experience working in the travel industry is a plus! Interview & Screening Process • Attend a weekly hiring webinar • Complete two (2) screening assessments • Complete one (1) hour interview with member of the P&C Team • Complete final assessment Remote Work Requirements: • Must have hardwired internet (cannot use Wi-Fi) • Telephone Services (either home phone or VOIP) This position is remote and requires candidates to be located in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Texas, Utah, and Virginia Apply Job!