Product Support Analyst(Remote)

Position: Product Support Analyst Location :Austin, Texas(Remote), Duration: 03 months Key Responsibilities: • Manage the upgrade and troubleshooting of the Power Platform CoE toolkit. • Provide expertise in Co-Pilot Studio to enhance and streamline development processes. • Develop, create and manage Power BI reports and dashboards to support business intelligence needs. • Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements. • Collaborate with cross-functional teams to ensure the effective implementation and utilization of Power Platform solutions. • Conduct training sessions and provide support to team members on Power Platform tools and best practices. Job Qualifications: • Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards, with a deep understanding of data visualization and analytics. • Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooting issues. • Proficiency in Co-Pilot Studio: Strong Knowledge hands-on experience with Co-Pilot studio for development and automation. • Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps, with a focus on user experience and functionality. • Strong understanding of Azure Services including Azure Analytics • Strong problem-solving skills: Ability to diagnose and resolve technical issues efficiently. • Process documentation skills: Experience in creating and maintaining detailed process documents to ensure clear and consistent workflows. Candidate Skills and Qualifications: Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. 8 Hands on experience administering Microsoft 365 and Microsoft Power Platform component 8 Experience with troubleshooting technical issues, analyzing logs and debugging software applications. 5 Strong understanding of data visualization principles, data modeling using Power-BI 3 Familiarity with Microsoft Azure Services, particularly Azure Active Directory 3 Experience with Dynamic 365 for Customer Services is highly desired. Apply Job!