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FedEx (Customer Service) Remote Jobs - WFH

Remote, USA Full-time Posted 2025-05-22

FedEx is actively seeking motivated individuals to join our remote customer service team. As a part of our commitment to flexibility and innovation, we offer work-from-home positions that allow you to provide exceptional customer support while enjoying the convenience of working remotely.

    Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Provide accurate information regarding FedEx services, shipments, and policies.
  • Resolve customer issues and complaints with empathy and efficiency.
  • Document customer interactions and maintain records of customer accounts.
  • Collaborate with team members to improve overall customer satisfaction.
    Requirements:
  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficiency with basic computer applications and the ability to learn new software.
  • Reliable internet connection and a quiet workspace.
    Benefits:
  • Competitive hourly wage.
  • Flexible work schedules.
  • Opportunities for career advancement.
  • Comprehensive training programs.
  • Access to employee wellness programs.

How to Apply:
If you're passionate about delivering exceptional customer service and thrive in a remote work environment, we encourage you to apply. This opportunity is open to candidates residing in the United States who are eager to contribute to our mission of delivering excellence.

Apply Job!

 

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