Back to Jobs

Home - Based Technical Customer Care Specialist - Night Shift

Remote, USA Full-time Posted 2025-05-22

Looking for a skilled Technical Customer Care Specialist - Night Shift - Remote! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. We offer a Competitive salary.
Description:
? Provide not just traditional customer support but also technical guidance to customers fully in written English, especially about e-commerce products.
? Act as a liaison between the customer and product and technical teams, understanding and translating customer needs into technical language and vice versa.
? Resolve customer complaints efficiently and professionally.
? Maintain accurate records of customer interactions, transactions, and feedback.
? Provide valuable feedback on the effectiveness and efficiency of the customer service process.

Requirements: ? Passion for exceptional customer support by going above customer expectations and delighting them. ? Advanced written English proficiency for effective communication. ? Adaptability to work flexible hours. ? Professionalism and composure with stressed or upset customers. ? Strong interpersonal skills and a passion for helping others. ? Minimum of 1-year work experience, preferably in IT. ? Bonus skills: Proficiency in HTML and CSS is a plus. ? Experience in customer-centric roles is advantageous. ? Priority for candidates with engineering backgrounds, particularly in industrial or computer engineering.

Benefits:
? Opportunity to work remotely from the comfort of your own space.
? Provision of necessary equipment for remote work.
? Daily self-learning time, with the company covering a percentage of course tuition fees as needed.
? Exposure to licensed and cutting-edge technology tools such as Intercom, ChatGPT, Notion, Jira, Canny and Google Workspace.
? Opportunities for professional growth as we continue to expand.
? Gain valuable insight into the software development process.
? Supplemental health insurance coverage.

Apply Job!

 

Similar Jobs

Online Listener (Night Shift) ? Work From Home Fresher Job (Part time/Remote)

Remote, USA Full-time

Appointment Setter - Work From Home - Hiring This Week

Remote, USA Full-time

College Students Needs A Work From Home New Work From Home Data

Remote, USA Full-time

Careermilard | Work From Home College Student K - 12 Tutor - 100%

Remote, USA Full-time

(Online Remote Jobs) Disney Remote Data Entry Jobs for Teens Entry?

Remote, USA Full-time

FULL TIME Fun And Easy Sales Vacancy At College Students

Remote, USA Full-time

Best Paying Data Entry Jobs for Teens

Remote, USA Full-time

Virtual Customer Representative (Entry Level)

Remote, USA Full-time

Web Program Manager (Remote)

Remote, USA Full-time

REMOTE Database Admin

Remote, USA Full-time

Executive Outplacement (Job Search) Career Coach (Part-time)--New York

Remote, USA Full-time

Remote CVS Virtual Assistant Jobs - Work From Home Jobs (Apply Now)

Remote, USA Full-time

Join Today: Need English Tutor ? Work from Home in Peoria, AZ

Remote, USA Full-time

QA Assurance Analyst (Entry Level),

Remote, USA Full-time

FedEx Data Entry Remote Jobs (Entry Level/No Experience) - High Paying Job – Minneapolis, MN

Remote, USA Full-time

Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo

Remote, USA Full-time

Sales Manager

Remote, USA Full-time

Senior Workers' Compensation Claim Adjuster (Hybrid/Remote)

Remote, USA Full-time

Data Analytics | Sênior

Remote, USA Full-time

Require Online Instructor - Mathematics/Statistics in Baton Rouge, LA

Remote, USA Full-time