Customer Service Representative

This position will oversee and ensure timely, accurate completion of customer service and order processing duties. Job Responsibilities: • Oversee key daily Customer Service tasks • Order Entry • Invoicing • Timely Order Delivery • Builds strong and cohesive relationships, promotes teamwork • Escalation resource for customer complaint and order issue investigations and resolutions • Ensure consistent and timely availability of requested daily activity/sales reports • Develops and maintains thorough knowledge of EDI portals and other order processing/handling tools • Remains knowledgeable and up-to-date on product changes and developments • Continually builds good customer relations • Other duties may be assigned from time to time by the manager Requirements: • Solid work ethic, ability to multi-task, • Approachable, pleasant, and enjoys working in a team environment • Proficiency with Microsoft Office, SAP, and EDI processes and portal tools Qualifications • 1+ years' of customer service • Excellent written and verbal communication skills Apply Job!