Customer Service Representative- Remote- Full-Time
The Position
The Client Service Representative will be focused primarily on our Life products and should have a friendly, patient, and kind phone manner, as we work one-on-one with customers to explain the features of the Life insurance we offer. There is no cold calling; this is not a call center.
- Primary Responsibility
- Handling phone and email inquiries from current and prospective customers
- Other Responsibilities
- Preparing well-written responses to customers
- Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally
- Additional activities to support our efforts to help customers become insured and remain insured
Requirements
- The Requirements:
- Be computer savvy and proficient in Microsoft Office (especially Word, Excel, and Outlook)
- Possesses excellent communication and listening skills with a strong attention to detail
- Able to multitask with a willingness to adapt to internal operational processes and systems
- Prior client service experience and/or insurance license is a big plus
- All applicants MUST be based in the US
Benefits
The Benefits:
- We provide:
- Competitive pay + 3 weeks paid vacation + plus paid holidays
- Generous 401K package (once eligible)
- Group life and disability insurance (fully subsidized)
- Group health insurance (partially subsidized)
- Optional dental, vision, accident, and critical illness (employee paid)
- Section 125 plan
- Commuter plan
- The Next Steps
- Submit your resume and include a customized cover letter, including an expected salary range. Submissions lacking the requested information will not be prioritized.
- Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone interview. Some candidates may then be invited for a virtual interview.
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