Pre-Enrollment Specialist

Pre-Enrollment Specialist - Job Description Overview HealthXL provides virtual patient care services under the guidelines of Medicare’s Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. The Pre-enrollment Specialist (PES) position requires the ability to prioritize work and easily move between pre-enrollment activities. The PES initiates outbound phone calls to insurance companies to verify coverage and eligibility for RPM/CCM, updates and maintains the insurance database. A successful PES will exhibit excellent time management and communication skills. Full and part-time remote positions available. Responsibilities • Maintains a thorough, up-to-date understanding of program (CCM/RPM) eligibility requirements • Updates and maintains insurance database with verified, accurate coverages • Initiates outbound calls to insurance providers to verify coverages not in the database • Accesses multiple EMR platforms to verify patient eligibility for CCM/RPM. • Maintains accurate time keeping in ADP • Understands and follows all applicable regulatory guidelines • Adheres to company policies including Attendance and PTO • Willingness to cross train in support of multiple Enrollment Services functions. • Attends scheduled meetings and trainings and participates as requested Qualifications • Demonstrates iCare values: Integrity, Growth, Excellence • Familiar with insurance plans/verification processes in clinic setting • Training/experience with coding/billing helpful • Dependable, self-directed, ability to prioritize tasks, solid time management skills • Superior verbal communicator, remains positive and demonstrates empathy • Demonstrated ability to provide accurate, thorough documentation • Ability to quickly learn and navigate multiple computer platforms • Experience working in EMRs preferred • Comfortable with Excel spreadsheet data entry • Fluent communicating in English, additional language proficiency a plus • HIPAA compliant workspace • High speed Internet connection #LI-Remote Apply Job!