Sr Mgr-Marketplace Performance
Your Impact
The Sr Mgr-Marketplace Performance is a thought leader responsible for ensuring accountability in achieving business goals through the standardization and optimization of customer, channel, and commerce data within the digital marketplace ecosystem. This includes tracking actionable insights to completion with responsible groups, increasing online awareness and education across partner teams, identifying and creating new opportunities to improve the marketplace experience, creating operational efficiencies that drive productivity for downstream partners, and delivering projects that will drive gross merchandise value (GMV) and profitability for marketplace performance on lowes.com.
Work with a Winning Team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools, tech, and support needed to advance your skills.
Since we've been in business for over 100 years, we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
What You Will Do
Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.
Actively work to identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.
Act as the centralized funnel for all digital marketplace level data reporting requests and needs. Work with data and analytics teams, finance, seller experience, business development, and category performance as primary partners for new and incremental needs.
Champion digital marketplace priorities and focus areas with digital business and partner teams.
Effectively communicate with different audiences, often executive leadership, both written and verbally. Lead building of materials that are shared with stakeholders and regularly present those to different audiences.
Drive continuous improvement by providing insights based on the review of weekly category performance reporting.
Stay up to speed on performance to share these insights and resulting actions with senior cross-functional leadership.
Provide continuous, open feedback and mentorship to team members and cross-functional partners to encourage their growth and assist them in learning new tools, skills and techniques.
Collaborate and maintain relationships at the senior leadership level with cross-functional groups such as merchandising, supply chain, accounting, finance category management as well as other teams within digital commerce.
Use insights, competitive benchmarking, and previous experience to identify key areas of opportunity and support the functional strategy for digital marketplace.
Provide the necessary insights and support to help define and align the multi-year roadmap for digital marketplace growth.
Ensure the digital data strategy aligns and supports with the digital marketplace team and suppliers' needs and objective.
Partner across customer intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria, and performance metrics.
Foster the analysis and distillation of complex digital data sets to identify trends, patterns, and insights that inform business decisions and strategies that impact digital marketplace performance.
This position manages/supervises people
Minimum Qualifications
Bachelor's Degree Business or a related field
8 Years relevant experience
Online / Retail Merchandising / Vendor Management / Digital Marketing
Experience leading teams of direct reports
Preferred Skills/Education
Master's Degree MBA or related field
Benefits
· 401k with up to 4.25% match
· Discounted Employee Stock Purchase Plan (15% discount of strike price)
· Tuition-Free Education
· 10-week Maternity/Parental Leave
· 10% Associate Discount
For information about our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits
.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $110,900.00 - $185,200.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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