Sales Support Specialist
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
- Qualifications:
- Ability to effectively work under pressure and meet challenging targets
- Positive attitude with a strong sense of accountability and ownership
- Excellent problem-solving skills and detail oriented to coordinate/follow up requests
- Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in fast pace environment
- Strong written and oral communication skills to understand the needs of customers and internal stakeholders
- A team player with the ability to self-manage and flexibility for various tasks
- Preferred operation experience on distribution business
- Duties/Responsibilities:
- Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service
- Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
- Works cross functionally with manufacturing and management teams and resolving issues timely as required
- Proactively interface with customers and serve as a point of main contact as request
- Coordinate sales related activities and maintain/monitor accurate data with efficiency
- Prepare sales operation reports and presentation materials as request
- Support sales administrative related functions
- Exercise creative thinking and apply experiences to improve processes as needed
- Skills:
- Proficient in Microsoft Office applications, especially in Excel and PowerPoint, SAP
- Experience in B2B & distribution business model, tech industries preferred
Previous experience supporting sales management preferred and Bachelor degree preferred
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