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Personal Lines Customer Service Representative - Remote (9838)

Remote, USA Full-time Posted 2025-05-22

About the Role

100% remote insurance job opening. One of the largest independent insurance agencies seeks an experienced Personal Lines CSR to immediately service a portfolio of personal lines home and auto business placed through multiple insurance companies, some national carriers and others standard market insurers.

Duties & Responsibilities

    Keys to your success include:
  • Ability to quickly process policy changes, additions, billing, claims status, and renewals
  • Maintain and update coverage summaries, prepare binders, and ensure accuracy of new policies prior to client delivery
  • Assist with account rounding by making recommendations to current clients that will update and enhance their policies
    Skills & Experience
  • At least two (2) years of insurance experience servicing personal lines policies (home and auto)
  • Active state insurance license is required

Company DescriptionCapstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

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