Guest Experience Manager Entertainment Seasonal
About the Role & Team
The Entertainment Guest Experience Manager (Casual Temporary (on-call, intermittent)) position supports the Entertainment Operations and Production teams with the presentation, management and oversight of a variety of live show entertainment offerings in the Walt Disney World Parks and Resorts. You will oversee daily live entertainment offerings with focus on Characters, Parades, Stage Show, Disney Photo Imaging, Atmosphere, Conventions, and Special Events. As Entertainment Guest Experience Manager, you will have a complete understanding of the creative intent and be able to maintain that vision throughout an event and live show entertainment offering. You will report to an Entertainment Proprietor.
What You Will Do
- Help with the coordination and presentation of shows, and integrating and supervising all show elements including performers, technicians, costuming, cosmetology, maintenance and Park Operations.
- Oversee show maintenance including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams.
- Manage all performers and technicians, coordination and partnership with several other departments, teams and lines of business, while building relationships.
- Manage all forms, processes and resources to organize scheduling, payment, labor tracking and reporting tools and provide oversight of daily schedules, and time sheets.
- Required Qualifications & Skills
- 3 + years professional experience in Stage Management, Convention Events, or other live show event management
- 3 + years professional leadership experience
- Understanding of leading multiple unionized teams
- Familiarity with lighting, audio, special effects, scenic and stage set-up systems
- Proficiency with multiple software/computer programs
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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