Insurance Customer Service Representative
Job Description
As a Customer Service Representative you will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests and maintaining knowledge of our products and services.
Base Salary + Commissions+ Bonus Opportunities (based on experience)
Salary: $22.00 - $25.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Growth opportunity
Talent Acquisition Manager
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Evenings Off
Flexible Schedule
Responsibilities
Handle incoming calls from customers.
Complete Evidence of Insurance requests.
Greet customers in a friendly and helpful manner.
Follow up with customers to ensure satisfaction and address any inquiries
- Requirements
- Currently hold a Property & Casualty license or Personal Lines License or Life and Health License.
- Strong communication skills (verbal/written and interpersonal skills)
- Ability to work in a fast-paced customer-focused environment.
- Computer skills (Microsoft Office, Windows, Internet)
- Quick Learner and a team player.
- Committed to growth.
- Must pass credit and background check.
Company Description
- Serving America Since 1928
- Farmers Insurance: #1 Insurance carrier in California and #3 in the U.S.
In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we've grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we're privileged to serve.
Today, the companies comprising the Our Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.
Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.
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