Office or Off Site Live Chat Support

We are seeking a highly motivated and customer-focused individual to join our Customer Support team as an Office or Off Site Live Chat Support. In this role, you will be responsible for providing real-time assistance to customers through live chat on our website. The ideal candidate will have excellent communication skills and a passion for helping customers resolve their issues efficiently. Responsibilities: • Respond to customer inquiries and provide support through live chat • Assist customers with product information, troubleshooting, and order processing • Escalate complex issues to the appropriate team members for resolution • Maintain accurate records of customer interactions and transactions • Monitor chat queue and ensure timely responses to customer inquiries Qualifications: • High school diploma or equivalent • Prior experience in customer service or support role preferred • Excellent written and verbal communication skills • Ability to multitask and work in a fast-paced environment • Proficiency in typing and navigating computer systems Skills: • Strong problem-solving skills • Attention to detail • Ability to remain calm under pressure • Team player with a positive attitude Compensation Range: $55K - $60K Apply Job! Apply to this Job