Salesforce Solution Analyst in Chicago, IL

Job title: Salesforce Solution Analyst in Chicago, IL at Culture Amp
Company: Culture Amp
Job description: Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.For more information visit .Culture Amp is looking for an experienced Salesforce Solutions Analyst to join our Revenue systems team to build solutions in our Salesforce CRM system and support our business growth.You will design, develop, and optimize our Salesforce ecosystem, with a strong focus on Sales Cloud and related integrations.You will be a key player in driving scalable and innovative solutions that support our growing business and evolving customer needs.As a functional and technical partner to business teams, you'll work cross-functionally with stakeholders within and across the revenue operations team and to deliver robust, high-performing Salesforce solutions aligned with business objectives.Key Responsibilities:

• Salesforce Expertise: Serve as the functional and technical subject matter expert for Salesforce, with a primary focus on Sales Cloud platform strategy, scalable design and best practices.

• Solution Design & Development: You will be responsible for the design, and implementation of scalable Salesforce solutions that align with business goals and support organizational growth. Build custom components using Apex, Visualforce, Lightning Web Components, and declarative tools.

• Requirement Analysis & Solution Design & Documentation: Collaborate with stakeholders to gather and analyze requirements, evaluate upstream/downstream impacts, and translate needs into holistic, actionable system and process solutions. Produce clear documentation to support development and stakeholder alignment.

• Integration & Automation: Design and implement seamless integrations with external systems and automate key business processes using Salesforce-native and third-party tools.

• Performance, Security & Compliance: Continuously monitor and optimize platform performance and hygiene. Ensure solutions meet data governance, security, and compliance standards.

• Quality Assurance Partnership: Work closely with QA to develop comprehensive test strategies and ensure solution reliability through rigorous validation.

• Standards & Mentorship: Define and uphold coding standards, development best practices, and technical governance across projects.
• Cross-Functional Collaboration: Partner with Revenue Systems, Operations, and other teams to deliver scalable, automated solutions that support cross-departmental initiatives and business expansion.
• Innovation & Continuous Improvement: Stay current with Salesforce innovations and industry trends. Proactively introduce forward-thinking solutions that drive digital transformation and improve platform value.

Required Qualifications:

• 5+ years of hands-on experience in Salesforce technical analysis and solution design.

• Expert knowledge of Sales Cloud, Apex, Visualforce, LWC, SOQL/SOSL.

• Experience with platform integrations (REST/SOAP APIs, middleware).

• Strong understanding of Salesforce security, data model, and sharing rules.

• Knowledge of CI/CD and DevOps best practices.

• Salesforce certifications (e.g., Advanced Administrator, Platform Developer, Application/System Architect) preferred.

• Excellent communication, analytical, and problem-solving skills.

• Familiarity with Agile methodologies and project management tools (Jira, Confluence)

• Experience in high-growth SaaS environments.

• Passion for innovation, process improvement, and delivering value to the business.

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commissionThe actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.Base Salary Range (US)$118,000—$130,000 USDWe believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only)

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism .Please keep reading...Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements.We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy or contact .
Expected salary: $118000 - 130000 per year
Location: Chicago, IL
Job date: Thu, 15 May 2025 06:48:36 GMT
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