Field Service Advisor - Electro-Mechanical Systems Specialist in Brown Deer, WI
Job title: Field Service Advisor - Electro-Mechanical Systems Specialist in Brown Deer, WI at Apple & Associates
Company: Apple & Associates
Job description: Field Service Advisor - Electro-Mechanical Systems Specialist
- 4+ years of field service or technical support experience across hydraulics, drives, PLCs, and both mechanical and electrical systems is a requirement
- Pay is up to $72,000
- Must be either United States citizen or Green Card holder
- No remote
- Full-time
- Permanent W-2 employee
- Full benefits
- No relocation
- Located in the Brown Deer, Wisconsin area
- Meeting with and communicating with a variety of vendors and customers both verbally or written
- Being responsive to incoming phone calls
- Proving technical support and troubleshooting
- Supporting and managing project workflow
- Working with customers as well as the parts and service area to resolve problems
- Creating work orders and invoices
- Billing and invoicing customers
- Supporting the service managers as needed
- Participate in service scheduling, if needed
- Handling Return Merchandise Authorizations
- Participating in scheduling training for service employees
- Training others as needed
- 4 or more years of technical support or field service experience with hydraulics, drives, PLCs, mechanical and electrical
- Experience reading and understanding engineering drawings
- Possess the ability to flourish in a fast-paced environment
- 4+ years of supporting customers
- Exceptional communication, customer service and problem-solving skills
- A solid work history
- A US citizen or possess a green card
- A residence within 45 minutes
Expected salary: $72000 per year
Location: Brown Deer, WI
Job date: Thu, 22 May 2025 06:54:20 GMT
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