Client Care Assistant
Job title: Client Care Assistant in Westminster, MD at Brimstone Allon Enterprises, LLC.
Company: Brimstone Allon Enterprises, LLC.
Job description: Brimstone Allon Enterprises is a SaaS provider specializing in Dietary Management Software. Our cloud-based solutions support healthcare programs nationwide. In this role, the successful candidate will gain a thorough understanding of our application and develop expertise in using it to support our clients effectively.Job Title: Client Support Assistant
Location: In person
Department: Client/Customer Success
Reports To: Client Care ManagerJoin Our Mission-Driven Team!Are you detail-oriented, service-minded, and passionate about making a difference in people’s lives? Join our innovative healthcare food and meal management platform, Dietary Manager Online (DMO), as a Client Support Assistant. This remote role offers a rewarding opportunity to support clients, ensure data accuracy, and contribute to improving healthcare through better nutrition.What You’ll DoAs a Client Support Assistant, you'll play a key role in ensuring our clients have a seamless, supportive experience. Your daily responsibilities will include:
- Client Support:
- Data Entry & Accuracy:
- Documentation & Organization:
- Communication & Outreach:
- Training & Resources:
- Administrative Support:
- 1+ year in a customer service or data entry role
- Attention to detail and strong organizational skills
- Clear, professional communication skills
- Friendly, reliable, and eager to learn
- Background in healthcare, foodservice, or client support
- Experience with meal management software
Expected salary: $18 - 22 per hour
Location: Westminster, MD
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