Medical Assistant/MA-C -Swedish Centralized Triage-Hybrid-Remote

Job title: Medical Assistant/MA-C -Swedish Centralized Triage-Hybrid-Remote in Seattle, WA at Providence Health & Services
Company: Providence Health & Services
Job description: Job Category: Patient Care (Non-Acute)Job Description:Providence Swedish is committed to delivering compassionate and evidence-based care to our Greater Seattle community. We are currently seeking a dedicated and experienced Medical Assistant (CMA) to join our team as a Centralized Triage CMA.Schedule: Full Time, Monday to Friday 8 to 5Location: Hybrid-remote but may require you to work onsite around Seattle, WashingtonJob description:The Centralized Triage CMA plays a critical role in supporting clinical operations by performing a variety of administrative and patient care tasks from a centralized location. This role supports multiple providers or practices, helping to improve care coordination, streamline workflows, and ensure the delivery of high-quality patient care.Responsibilities:

• Will answer incoming calls from patients.
• Will perform initial telephone screening which includes patient-reported information as to the nature, severity, and duration of the concern.
• Will monitor and pre-screen all triage-related MyChart messages.
• Will assist patients with scheduling appointments.
• Will collaborate with physicians, nurses, and other healthcare professionals to coordinate patient care.
• Ensure compliance with HIPAA and other regulatory requirements.
• Document accurately and timely in the electronic medical record (EMR) system, ensuring all notes and interactions are logged.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Benefits and perks:

• Competitive pay (including holiday pay & shift pay differentials)
• Best-in-class benefits - full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complimentary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
• Back-up child & elder care to help with care disruptions for your family
• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required qualifications:

• Coursework/Training Graduate of an accredited school that includes hands on training in a clinical setting for medical assistants Or
• Coursework/Training Graduate of a registered medical assistant apprenticeship program Or
• Coursework/Training Has completed two years of medical training in the United States Armed Forces Or
• Coursework/Training Minimum one year of work experience as a medical assistant that includes the following clinical skills: obtaining vital signs, administering injections, and medication administration Or
• Upon hire: Washington Medical Assistant Certification
• Within 30 days of hire: National Provider BLS - American Heart Association
• 6 months Healthcare experience
• 6 months Medical Assistant experience

Preferred qualifications:

• Upon hire: National Medical Assistant Certification

Why Join Providence?Our are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our of improving the health and wellbeing of each patient we serve.About Us: At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at .About the Team: Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.Providence is proud to be an . We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Expected salary:
Location: Seattle, WA
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