Operations Assistant in Tech

Job title: Operations Assistant in Tech in Albuquerque, NM at Computer Corner - Albuquerque

Company: Computer Corner - Albuquerque

Job description: Ideal for a tech nerd who wants to grow and have fun in a busy organization.Compensation: $17.00 - W-2, Non-ExemptSchedule: Full-Time | Monday - Friday | 8AM - 5PM MSTLocation: On-Site in Albuquerque, NM (Jefferson & I-25)At Computer Corner, we're a team of tech-loving problem-solvers who geek out over the latest gadgets while delivering trusted tech solutions. We take our work seriously-but not ourselves. We collaborate, educate, and take ownership of our work, ensuring everything we do is something we're proud of. If you love teamwork, continuous learning, and excellence, you'll fit right in!CHECK US OUT:Key ResponsibilitiesOperations Facilitation Keep vendor orders going and deliveries on pointSuccess Metric: Data entered into system is a 100% match to vendor dataSuccess Metric: Zero additional accounting entries required to correct faulty entries Coordinate vendor return processSuccess Metric: Maintain 100% accurate RMA records -with zero corrections needed at month-endManaged Services Support Billing & Data ReconciliationSuccess Metric: Billing detail reports are reviewed, compared, and updated by the last day of the month.Success Metric: Zero refunds or credits issued to a client for billing errors based on active users and devices. Create service tickets generated from phone callsSuccess Metric: All service tickets generated through phone calls are in the system immediately (average 5/day). Perform quality assurance check for completed service ticketsSuccess Metric: All tickets marked as complete should be closed or escalated to management for review by the end of each day.If This Sounds Like You

• 1-2 years of experience in data entry, billing reconciliation, or similar roles


• Databases, spreadsheets, and tracking systems - YES PLEASE


• You can switch between tasks without missing a beat


• Tech-savvy and always down to learn something new


• You take pride in clean, precise, and error-free work


• Structure, processes, and accuracy are your jam


• It's best to catch and fix issues before they become problems

• Complete the ALL IN Assessment - Within 24 hours of applying, you'll take a 35-minute online assessment (nothing scary, we promise).

• Online Skills Test - A 35-45 minute assessment to showcase your expertise.


• In-Person Deep Dive Interview - A 2-hour conversation where we go all in on your experience, skills, and goals.


• Team Shadow Day - Spend 4 hours experiencing a "Day in the Life" with us to see if this is truly the right fit! (Paid a flat rate of $68)

Expected salary: $17 per hour

Location: Albuquerque, NM

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