Data Entry Operator

Job title: Data Entry Operator in Bossier City, LA at KMRG, LLC

Company: KMRG, LLC

Job description: ROLE

We are seeking an experienced Data Entry Operator to support the Military and Family Readiness Center (M&FRC) at Barksdale Air Force Base in Louisiana (LA). Your responsibilities will focus on providing administrative and data support to ensure accurate tracking of Transition Assistance Program (TAP) participation, timely updates to client records, and regular coordination with M&FRC staff, transitioning service members, and program facilitators in a secure federal environment.This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.Apply today!RESPONSIBILITIES

I. Data System Tasks

• Create and update Transition Assistance Program (TAP) workshop records in the Air Force Family Integrated Results and Statistical Tracking (AFFIRST) system


• Record attendance in AFFIRST following each Pre-Separation Briefing, Transition Assistance Workshop, Veterans' Benefits Briefing, Capstone session, and two-day Goals, Plans, Success (GPS) Track


• Complete Department of Defense Form 2648 (DD Form 2648) checklist updates in the milConnect system after each major Transition Assistance Program (TAP) activity


• Maintain accountability statistics and daily tracking logs in AFFIRST


• Update client data in the virtual Military Personnel Flight (vMPF) system after services are provided


• Navigate internet-based databases relevant to TAP and client recordkeeping

• Contact TAP workshop participants by phone and email to confirm attendance


• Schedule clients for upcoming TAP classes or workshops using internal systems


• Communicate clearly and professionally with staff or clients, both orally and in writing


• Collaborate with diverse populations using tact, courtesy, and cultural awareness


• Assist front desk operations, phone coverage, or calendar management in rotation with Military and Family Readiness Center (M&FRC) staff


• Organize work, meet deadlines, and manage administrative responsibilities independently


• Maintain a clean, secure, and compliant workspace per Privacy Act standards

• Prepare classroom space for scheduled TAP-related events


• Issue and retrieve government-furnished laptops for classroom use under TAP manager supervision


• Provide and manage daily sign-up sheets for TAP classes or seminars


• Track informal visits or client calls in AFFIRST as part of workshop or service reporting

• Operate Microsoft Office applications or related tools (e.g., Word, Excel, Outlook, etc.)


• Apply knowledge of office automation software to produce emails, spreadsheets, reports, or graphs


• Type accurately and work with standard office equipment to complete documents or respond to inquiries

• Knowledge of military protocol, support group organizations, and understanding of family systems in a military setting


• Ability to work effectively with diverse groups


• Ability to plan, organize, and meet deadlines


• Ability to type and use various office equipment


• Strong communication skills; must be able to read, write, speak, and understand English

• At least six (6) months of professional data entry experience required


• Experience and proficiency using Microsoft computer software applications required


• Experience and proficiency navigating internet-based databases required


• Experience using office automation software to create or manage documents (e.g, emails, spreadsheets, reports, databases) required


• Experience with military family systems, basic military protocol, and support networks preferred


• Experience working in a social service environment preferred

• Undergraduate degree preferred

• Bossier City, LA 71110

• Not eligible for telework

• U.S. citizenship is required as it supports the U.S. federal government

• U.S. Air Force

• Travel is not required

• 40 hours


• 8 hours a day


• 5 days a week

• Employment Classification Eligibility — Nonexempt

• Not eligible for relocation benefits

Expected salary:

Location: Bossier City, LA

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