Sales and Support Representative

Job title: Sales and Support Representative in Salt Lake City, UT at Monnit Corporation

Company: Monnit Corporation

Job description: Monnit Sales RepresentativeJob DescriptionWere you born to sell? Are you a quota crusher? Do you love the rush of selling products that solve customer problems? If so, then Monnit's the place for you.Who We AreJoin an industry leader. Be part of our diversified team of sales pros passionate about solving business problems through the transformative power of the Internet of Things (IoT).We're committed to being the global leader in generating data from the connected things that boost business performance. Monnit provides remote monitoring solutions with 80+ IoT sensors to any business in virtually every industry.ResponsibilitiesDUTIES/JOB DESCRIPTION:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.


• Opens customer accounts by recording account information and maintains customer records by updating account information.


• Responsible for responding to new inbound customer inquiries via telephone, online chat and e-mail, and making outbound calls when necessary.


• Respond to existing customer inquiries and facilitating account expansion through new product recommendations and suggesting technical support when needed.


• Ability to clearly discuss Monnit's products with end-users and small businesses that are interested in monitoring solutions and making product recommendations based on their needs.


• Provide product quotes and follow-up to customers.


• Work with technical support to resolve any product issues customers may have and recommend proper course of action for ultimate customer satisfaction.


• Insure calls are clearly documented and properly tracked in our web based customer management tool

• Excel in communication-written and verbal.


• Be a self-starter and deliver exceptional customer service.


• Stay organized and highly driven for sales excellence.


• Possess integrity, honesty, and punctuality.


• Share the features and benefits of technical products.

• Stand out individually while collaborating with a team.


• Get paid for talking to a small business owner one minute, then an enterprise leader the next-all while collecting the commissions in between.


• Work a schedule that gives you a great work-life balance.


• Enjoy medical, dental, and vision benefits.


• Invest in yourself with a 401K.

Expected salary: $45000 per year

Location: Salt Lake City, UT

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