Summer Facility Assistant - Student Hourly
Job title: Summer Facility Assistant - Student Hourly in Lawrence, KS at University of Kansas
Company: University of Kansas
Job description: DepartmentRecreation ServicesPrimary CampusUniversity of Kansas Lawrence CampusJob DescriptionOperations (40%)
- Complete all duties assigned by Facility Supervisors, Facility Program Manager and KU Recreation Services administrative staff.
- Maintain effective and appropriate communication with participants, guests, co-workers, and administration.
- Cover/Trade shifts for co-workers when needed and when able.
- Greet participants/members in a positive manner upon entering the Ambler Student Recreation Fitness Center.
- Maintain a high level of integrity and consistency when making decisions, actions, and enforcement of policies and procedures.
- Attend all scheduled meetings and shifts on time, while being ready to learn while at work.
- Act with personal responsibility.
- Implement risk management procedures and protocols when necessary.
- Enforce departmental policies and procedures.
- Maintain clean working areas, including the Welcome Center, equipment check-out, laundry room, restrooms, lobby and foyers of the ASRFC (dusting, cleaning, and sanitizing windows, ledges, counters, tables, and equipment).
- Booking Racquetball or Squash courts reservations.
- Create a welcoming environment to all members and guests.
- Provide a high-quality member service experience.
- Enforce access policies to confirm an active membership by scanning of KUIDs, ASRFC membership IDs, Fusion Access barcodes, or manually looking up a member.
- Disseminate KU Recreation Services marketing materials while assisting participants with general facility information.
- Answer phone calls and providing accurate KU Recreation Services information.
- Operating and maintaining washing machines and dryers.
- Folding and maintaining laundry.
- Provide a high-quality member service experience.
- Assist members with check out and check in of equipment and informing them of our policies when checking out equipment.
- Collecting and documenting broken equipment for follow up.
- Ability to learn KU Recreation Services point of sale software to include, but not limited to, member profiles, guest passes, membership sales, locker sales, programming sales, etc.
- Collection and distribution of incoming mail and packages.
- Ability to screen phone calls to appropriate professional staff within KU Recreation Services.
- Responsible for the opening and closing procedures of the Administrative Office as necessary.
- Ability to manage potential facility access issues.
- Willingness to assist KU Professional staff with various projects and tasks.
- Ability to learn KU Parking Office software to distribute temporary parking passes for Ambler access.
- Exhibit good oral communication skills as demonstrated in the application materials
- Flexible work schedule
- Customer service experience as demonstrated in the application materials
- Proven ability to multitask as demonstrated in the application materials
- CPR/AED certification
- Resume or curriculum vitae.
- Contact information for three professional references.
Expected salary: $10.25 per hour
Location: Lawrence, KS
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