Call Center Representative - Houston, TX

Job title: Call Center Representative - Houston, TX in Houston, TX at American Residential Services

Company: American Residential Services

Job description: Company NameARS-Rescue RooterOverviewPay: $18 - $19 per hour

Schedule: 24 hour call center with varoius shifts

Full-time, year-round workJoin ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.What We Offer:Weekly pay via direct depositPaid training and onboardingInsurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company match13 days PTO + 8 paid holidaysCompany-paid life insuranceClean office environment with strong team cultureCareer growth opportunities within a national networkResponsibilitiesDeliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.QualificationsWhat You Need:Prior experience in a customer service or call center environmentProficiency with Microsoft Office and computer-based systemsAbility to handle multi-line phones with accuracy and composureMust report daily to the office (no remote work available)Weekend and shift flexibility may be requiredMust pass background check and drug screeningNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

Expected salary: $18 - 19 per hour

Location: Houston, TX

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