Media Services Technician I - Rock Creek Campus

Job title: Media Services Technician I - Rock Creek Campus in Portland, OR at Portland Community College

Company: Portland Community College

Job description: Apply Immediately; This position will close once sufficient qualified applications have been received.
Position SummarySchedule: Monday - Friday, 7:30 AM - 4:30 PMWork Modality: On Campus Position 5 days per week.The Media Services Technician is a key role, encompassing hands-on technical support for multimedia and video conference equipment, from resolving connectivity problems and troubleshooting AV systems to managing technical aspects of large group events, and providing crucial customer service to a wide range of users.See the classification description for additional information:
Candidate ProfileThese qualifications, skills and abilities are critical for success in this position.

Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Strong communication and customer service skills. Ability to communicate effectively with diverse stakeholders including students, faculty, staff, and community members. Ability to work both independently and as an effective team member. Ability to work closely with others, be reliable and take direction.


• Strong experience setting up and managing audio-visual equipment in various environments (e.g classrooms, event space, conference rooms, etc.). Demonstrated experience operating audio and video systems for live events, both in person and online (Zoom, Google Meet, etc.).


• Demonstrated ability to successfully follow through on tasks, projects and other work as assigned.


• Excellent problem solving ability and incidentoutage response.


• Proficient computer skills and a working knowledge of computer networks, including software tools such as remote access (VPN, RDP, etc.). Ability to learn new digital media systems and support toolkits. Knowledge working with and troubleshooting hardware components.

Minimum QualificationsTo be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).Associate's degree in a media related field (experience performing the duties listed in the classification description may substitute for degree on a year-for-year basis). Examples of media related fields can include media services, computer applications, multi-media, broadcast production, web streaming, and live sound mixing.Two years of experience in a related field.Must possess knowledge of current computer hardware, operating systems, client/server and network technologies. Knowledge could be demonstrated by possessing one or more of the following certifications:A+

Net+

Microsoft related

CTS

Extron, Crestron, AMX related certifications

Polycom or Cisco certifications for videoconferencing

Completion of PCC multi-media programPosition Grade 19

Starting Salary Expectations The first two steps of the range are: $55,159 to $56,813 per year. Higher salary placement may be available based on qualifications, experience and internal equity.

Position Grade Salary Range $55159 to $88510 Annual Salary

FTE 1

PCC BenefitsPCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).Paid Leave: (Pro-rated by FTE for Part-Time Employees)

- Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)

- 8 hours of sick leave per month

- 24 hours of additional personal leave days per year - 12 Paid holidaysFor a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefitsView a .
Working Conditions and Physical RequirementsWork is performed both in office and classroom settings. Load, unload and move equipment using carts and hand trucks. Regular transporting of audio visual equipment/materials weighing 25 to 50 pounds for troubleshooting, repairs, etc. Prolonged standing may be required. Occasional non-standard working hours are needed to cover special group events. Incumbents may need to respond to situations at any location in the district requiring the ability to drive and the use of a personal vehicle.

Background Check Required YesPortland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214


• Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.Notice of the Availability of the Annual Security Report:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all offices.Send to a Friend 1)) && !window.MSStream; if (isIOS) { document.querySelector('.careerSiteHeader').removeAttribute('aria-hidden'); document.querySelector('.careerSiteFooter').removeAttribute('aria-hidden'); document.querySelector('[data-tag='dlgChangeLanguage']').removeAttribute('aria-hidden'); var siblings = document.querySelector('.careerSite').children; for (var i = 0; i

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Expected salary: $55159 - 88510 per year

Location: Portland, OR

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