Remote Licensed Insurance Customer Service

Job title: Remote Licensed Insurance Customer Service in Decatur, GA at State Farm

Company: State Farm

Job description: Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of remote Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Please only apply if you meet the following criteria:Must have active Property & Casualty and Life & Health licenses in your resident state.Must be able to obtain non-resident AL, FL, GA, SC and TN licenses.Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


• Use a customer-focused, needs-based review process to educate customers about insurance options


• Maintain a strong work ethic with a total commitment to success each and every day

• Base Salary with Monthly Bonuses


• Paid Time Off (15 days vacation and personal/sick, increases with tenure)


• Health Insurance


• Life Insurance


• 401(k) Retirement plan


• Valuable experience


• Growth potential/Opportunity for advancement within my office

• Resident Property & Casualty license (required)


• Resident Life and Health license (required)


• Must be able to obtain non-resident AL, FL, GA, SC and TN licenses (required)


• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Able to learn computer functions


• Pride in getting work done accurately and timely


• Ability to work in a team environment


• Ability to multi-task


• Provide timely and thorough activity reports to agent


• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Expected salary:

Location: Decatur, GA

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