Remote Licensed Insurance Customer Service

Job title: Remote Licensed Insurance Customer Service in Baton Rouge, LA at State Farm

Company: State Farm

Job description: Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.Only Candidates who meet the following criteria will be considered for this position:1. Must have State Farm experience2. Must have an active Property and CasualtyWe seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


• Use a customer-focused, needs-based review process to educate customers about insurance options


• Maintain a strong work ethic with a total commitment to success each and every day

• Base pay plus Commissions/Bonus


• Profit Sharing


• Valuable experience


• Growth potential/Opportunity for advancement within my office

• Property & Casualty license (required)


• Life and Health license (required)


• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Able to learn computer functions


• Pride in getting work done accurately and timely


• Ability to work in a team environment


• Ability to multi-task


• Provide timely and thorough activity reports to agent


• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Expected salary:

Location: Baton Rouge, LA

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