Director of Family and Clinical Services - BCBA

Job title: Director of Family and Clinical Services - BCBA in Charlotte, NC at RethinkFirst

Company: RethinkFirst

Job description: RethinkCare is the first and only human- and web-based program to provide effective & affordable clinical best practice tools to support multiple populations within the neurodiversity community: employees caring for children/teens with learning and behavioral needs, neurodivergent employees, and the managers and organizations that support them. Developed by internationally recognized clinicians and leaders, Rethink empowers employees to pursue individualized skill-building and support both online and through 1:1 consultations, thus, reducing stress, creating a nurturing environment, and increasing productivity at work.Job Description/Key ResponsibilitiesThe Director of Family and Clinical Services primary responsibility is to conduct 1:1 teleconsultation services (over phone or video chat) across two distinct teams:A parent training program, consisting of parents and caregivers raising children with various learning and behavioral needsA neurodiversity at work program, consisting of both neurodivergent professionals and/or their managersThe Director will put emphasis on the ongoing nature of consultation and strive to ensure regular follow-ups with the client are achieved. They will log notes, recommendations, referrals, and respond to client messages within 1 business day.This role includes providing guidance and education around:Behavior analytic tips and strategies to implement in the home/community (e.g., potty training, social skills, advocacy skills, activities of daily living, etc.)The school system/IEP process/transition to adulthood programmingNavigating diagnoses, disclosure, self-advocacy, and building executive functioning skills in the workplaceReferrals to other company-sponsored benefits when appropriate (EAP, health plan, etc.)This role will operate as an individual contributor but collaborate regularly with fellow Directors on case review and shared problem-solving. This role also can expand into related activities, such as article writing and webinar hosting, if desired.Required Education, Licenses, and CertificationMaster’s Degree or aboveBoard Certified Behavior AnalystSkills and ExperienceMinimum 5 years working directly with individuals with developmental disabilities utilizing modern, ethical, compassionate, and person-centered ABA principlesMinimum 3 years conducting parent training utilizing ABA and cultural humility principlesExperience supporting neurodivergent professionals (e.g., ADHD and Level 1 autism) in the workplaceExcellent professional verbal and written communication skillsAbility to manage frequent back-to-back calls and pivot seamlessly among themAbility to work independently with minimal day-to-day supervision and take initiativeAbility to make independent decisions and communicate accordinglyAbility to maintain confidentiality and security of vital project/client informationAbility to work on a multi-disciplinary team to connect, remotely, with colleagues of all professional backgrounds * Excellent organizational and executive functioning skills

• Bilingual capabilities, and ability to work international time zones, strongly preferred


• Neurodivergent BCBAs strongly encouraged to apply

• Generous health, dental & vision benefits package


• Paid time off


• 11 Paid Holidays


• 401k + matching


• Parental leave


• Professional development assistance

Expected salary:

Location: Charlotte, NC

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