Sales Operations Manager

Job title: Sales Operations Manager in Chicago, IL at Culture Amp

Company: Culture Amp

Job description: Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.For more information visit .How you can help make a better world of workWe are seeking a Sales Operations Manager to join our team. In this role you will be a critical partner across Sales, Marketing, and Customer Success, driving operational excellence, improving data-driven decision-making, and supporting our go-to-market strategies through world-class business execution. This is an opportunity to work cross-functionally, influence key business outcomes, and contribute directly to our company's growth and success.As part of this team of amazing humans,You will…

• Collaborate with leadership in Revenue Operations, Sales, Marketing, and Customer Success to drive go-to-market initiatives, support revenue planning, and ensure organizational alignment.


• Build dashboards and analyze data to uncover sales trends, assess pipeline health, and drive actionable insights.


• Support strategic planning through territory design and target setting


• Manage systems and data operations, including user access, permissions, ticket processing, and bulk uploads


• Own documentation for key processes and systems, creating and updating user guides that enhance clarity and efficiency.


• Manage sales support cases, ensuring timely resolution and serving as the primary resource for inquiries and issue troubleshooting

You have …

• 3+ years of success in Sales Operations, Revenue Operations, or Business Operations roles at tech companies


• Strong technical skills with experience using CRM platforms and sales productivity tools


• Solid understanding of SaaS operations and best practices


• Proven ability to build cross-functional relationships and influence stakeholders to drive results


• Process-driven mindset focused on continuous improvement and scalable operations


• Exceptional attention to detail, a strong ownership mindset, and ability to operate autonomously at a high level of work quality


• Strong problem-solving skills and adaptability in dynamic, fast-changing environments


• Analytical skills to interpret data, spot sales trends, and monitor pipeline health


• Excellent written and verbal communication skills

You are…

• Resilient, entrepreneurial, and optimistic - a great sense of humor is a plus!

Please keep reading…Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.What we offerCulture Amp really practices what we preach. We are extremely proud of the Culture we have built, but don't just take our word for it, our speak for themselves!We want every Camper to feel at home and do their best work at Culture Amp, so we have 4 values that we live by, , and if this sounds like the environment for you, please apply.We have a strong commitment to Anti-Racism, and we believe in leading through example. Every step we make as a business towards anti-racism is another step we take to support our customers in making a better world of work. You can see our current commitments to Anti-Racism .But that's not all!

• Flexible working hours - in this (please don't say unprecedented again!) time, make your work schedule work for you


• 14 weeks parental leave at full pay for primary carers and 4 weeks for secondary carers


• MacBooks for all!


• Shares - it's important to us that everyone is an owner and can share in our success.


• Fun and inclusive digital, and (in the future) in-person events


• Health Benefits


• Equity


• And so much more!

Most importantly. An opportunity to really make a difference in people's lives.For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commissionThe actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.Base Salary Range (US)$120,000—$130,000 USDWe believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success


• Programs, coaching, and budgets to help you thrive personally and professionally


• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people


• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work


• Team budgets dedicated to team building activities and connection


• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time


• Extended year-end breaks: An extended refresh period at the end of year


• Excellent parental leave and in work support program available from day 1 of joining Culture Amp


• 5 Social Impact Days a year to make a positive impact on the community outside of work


• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office


• Medical insurance coverage for you and your family (Available for US & UK only)

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism .Please keep reading...Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements.We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy or contact .

Expected salary: $120000 - 130000 per year

Location: Chicago, IL

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