Member Analyst - Healthcare Analytics
Job title: Member Analyst - Healthcare Analytics in Phoenix, AZ at Valenz
Company: Valenz
Job description: Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About This Opportunity: As a Member Analyst, you’ll dive into large, complex healthcare datasets to uncover patterns, validate assumptions, and provide insights for our internal customer success teams. Your findings will be key contributions for Valenz to improve processes and make a real impact on how we serve our members and clients.Things You’ll Do Here:
- Analyze medical claims data to identify trends, anomalies, and opportunities for our payers and members.
- Clean, structure, and interpret large datasets using SQL and Excel, transforming raw data into clear, actionable insights.
- Translate complex datasets to concise, easy to understand summaries and present these findings to teams such as Customer Success, Product, and Operations to inform and improve client support.
- Collaborate with Member Services to investigate and resolve member-related issues, using data insights to identify root causes and support timely, effective solutions.
- Identify and recommend improvements in data processes and reporting practices.
- Actively participate in internal process improvements, team initiatives, and department’s growth as tools, systems, and technologies advance.
- 1+ years of experience analyzing large, complex datasets, including working with incomplete or ambiguous data to extract meaningful insights.
- Relational Database querying (MySQL, SQL Server, Databricks, etc.)
- Strong problem-solving, investigative, and critical thinking skills – you like to dig deeper than surface-level results.
- Exceptional attention to detail, with a focus on accuracy and thorough validation of work.
- Highly organized and self-motivated, able to manage time effectively and work independently with minimal supervision.
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or related field.
- Experience working with a variety of healthcare data types (claims, eligibility, etc.)
- Experience with Python/Databricks.
- Work Environment: You’ll need a quiet workspace that is free from distractions.
- Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
- Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
- Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.
- Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
- Spending account options: HSA, FSA, and DCFSA
- 401K with company match and immediate vesting
- Flexible working environment
- Generous Paid Time Off to include vacation, sick leave, and paid holidays
- Employee Assistance Program that includes professional counseling, referrals, and additional services
- Paid maternity and paternity leave
- Pet insurance
- Employee discounts on phone plans, car rentals and computers
- Community giveback opportunities, including paid time off for philanthropic endeavors
Expected salary:
Location: Phoenix, AZ
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