Senior Technical Content Engineer
Job title: Senior Technical Content Engineer in Seattle, WA at Pulumi
Company: Pulumi
Job description: We are looking for a passionate Senior Technical Content Engineer to educate Pulumi's rapidly growing community on infrastructure as code best practices and how best to maximize use of the Pulumi platform to achieve success in building modern cloud infrastructure. You will be a part of realizing a vision where every engineer can program the cloud.In this role, you will create high-quality and deeply technical developer documentation that empowers Pulumi's users to code the cloud. You'll focus on enhancing customer productivity, reducing friction and improving the satisfaction within our open source and customer community. You'll work closely with our engineering team, product managers and community engineers to ensure our documentation, examples, tutorials, blogs are of the highest quality. You will have the opportunity to shape our developer documentation strategy and directly impact the success of our docs platform.At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people.While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role can be located remotely in the United States.In This Role You Will:
- Author, manage, and update a comprehensive set of documentation materials including but not limited to online guides, tutorials, how-tos, and reference docs.
- Write blog posts or whitepapers that offer architectural guidance, analyze varying technological viewpoints, and illustrate patterns and concepts around infrastructure as code.
- Create the technical curriculum and content (e.g., tutorials, workshops) to get customers from a 100 to 400 level.
- Improve, and maintain consistency in Pulumi's style guide across all facets of our developer documentation, covering guides, how-tos, reference materials, and code samples.
- Conduct peer reviews for content submitted by other technical authors, offering constructive feedback to ensure the highest standard of quality and consistency is upheld across all documentation.
- Engage with our community to provide help and ensure we are meeting the needs of our users and customers
- Define, document, and share infrastructure as code best practices and create open source, reusable Pulumi components which will be used by the platform engineering community.
- 4+ years as a software or devops engineer, with minimum of 1 years documenting products for a developer audience
- Demonstrated experience in a variety of technical writing domains, including the creation of developer documentation, the structuring of content for enhanced readability and comprehension, the communication of complex technical concepts, and the application of narrative storytelling techniques
- A deep sense of empathy for developers, ranging from beginners to experts, and a thorough understanding of their documentation requirements and learning preferences. Your approach should accommodate the diverse needs of our developer community, making our platform accessible and appealing to all
- Excellent interpersonal, written, editorial and verbal communication skills.
- Bachelor's degree in Computer Science or equivalent.
- Experience in one or more of the following technologies:
- Languages: Go, JavaScript, TypeScript, Python, or C#.
- Cloud Platforms: Docker, Kubernetes, Amazon Web Services, Microsoft Azure, Google Cloud Platform.
- Base Salary Hiring Range - Senior Level: $152,00 - $198,000
- Base Salary Hiring Range - Principal Level: $180,500 - $220,000
- All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).
- Health: We provide comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees, and comply with local health benefit requirements internationally.
- Time Off: We have an unlimited Personal Time Off (PTO) policy and require employees to take at least three weeks off annually, in addition to 13 U.S. holidays.
- 401K: We offer a 401(k) with an employer match for U.S. employees to support long-term financial security.
- Parental Leave: We provide 20 weeks of paid leave for the birthing parent or primary caregiver and 16 for the non-birthing parent or secondary caregiver.
- Remote-First: Our workforce is fully remote, spanning over 20 states and 12 countries. We encourage asynchronous collaboration and support remote work with an annual "work from anywhere" fund.
- Professional Development: Each employee receives an annual development budget, reinforcing our commitment to continuous learning.
- Equity: As a growing startup, all employees receive equity and are encouraged to be frugal, scrappy, and to act like owners.
- Additional Funds: We offer a monthly wellness fund for physical or mental well-being and a quarterly happiness fund for personal and team use.
Expected salary:
Location: Seattle, WA
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