Sr. Field Service Engineer

Job title: Sr. Field Service Engineer in Stone Mountain, GA at Lennox

Company: Lennox

Job description: Company OverviewLennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.Job DescriptionWHAT YOU’LL BE DOINGAs a Sr. Field Service Engineer, you will guide technical service teams in refrigeration pre-sales and post-sales by providing technical support including the commissioning, installation, testing, and maintenance services to customers for Heatcraft equipment.

• Provide customers and their assigned agents technical support in proper installation, maintenance, troubleshooting and operation of Heatcraft products both remotely and at job sites.


• Provide necessary training to customers and their assigned agents on the features and proper use, component calibration, and application of Heatcraft product lines.


• Will be required to provide customer specific programming and parameter settings for custom applications as needed.

• Bachelor's degree is preferred or an equivalent combination of education and experience.


• Requires at least 5 years related experience in the commercial and industrial refrigeration field.


• Must have universal certification with section 608 of the EPA Clean Air Act or have universal certification within 90 days of employment.


• Must have excellent customer service skills along with strong written and verbal communication skills.


• Strong mechanical and electrical knowledge required including expert knowledge of commercial and industrial refrigeration installation practices and equipment operation for correctly setting up, maintaining and servicing commercial and industrial refrigeration equipment.


• Knowledge of custom control programming.


• Able to effectively use and apply Microsoft Office and various supplier software tools.


• This position requires extensive travel via commercial airlines and automobiles a minimum of 60% of the work schedule.


• You must possess a valid driver license.

• Competitive base salary


• Excellent medical plans designed to support healthy lifestyles


• Mental and financial health programs


• Outstanding 401K with company matching and 1-year bonus


• Employee Stock Purchase Program


• Community involvement opportunities


• Relocation Assistance


• Robust Employee Assistance Program


• And much, much more!

Expected salary: $93000 - 121500 per year

Location: Stone Mountain, GA

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