CLERK SR OR SECR
Job title: CLERK SR OR SECR in San Francisco, CA at University of California
Company: University of California
Job description: Job Summary
- Is energetic, outgoing, articulate and has good verbal and written communications skills
- Is focused on high quality customer service/hospitality (Think of being the positive-welcoming face our members first see when they enter our facilities)
- Should be able to work independently and as part of a team
- Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner
- Process sales, program registrations, member facility check-ins, and fulfills front desk administrative duties
- Provides support to fitness programmers and managers
- Ensures facility cleanliness and manages supplies in our fitness areas (Think: refilling hand sanitizer, soaps, shampoos, and machine cleaning wipes)
- Assists with towel laundry services
- Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
- Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
- Should be comfortable working on a computer, using various applications and able to multitask during peak times
- Has an interest in fitness, health or wellbeing
The fitness and recreation centers at UCSF provide fitness and wellbeing services to UCSF students, faculty and staff as well as community members through a broad range of fitness, recreation, personal training and health and wellness programs. Our operations unit is an integral part of Fitness and Recreation and provides customer service, maintenance and housekeeping support to the fitness and recreation facilitiesPerks of working at UCSF Fitness and Recreation:
- Competitive wage based on experience, with opportunities for career development
- Flexible, part-time up to 40% variable employment which promotes a work/life balance (Think: of having the extra cash while you go to school)
- Energetic atmosphere that inspires fitness and wellbeing and builds customer relationships
- Comprehensive training provided
- Facility access to our 2 fitness centers which feature Matrix strength and cardio equipment, free weights, squat racks, basketball, squash and racquetball courts, pools, wellness programs, and discounts on our outdoor programs (e.g. kayaking and stand-up paddling)
- Access to the Faculty Staff Assistance Program
- Discount programs for UCSF employees (Think: discounts on coffee, cell phone service, automobile purchases, ZIP Care Share program, Broadway Shows, and Disney World and Universal studios to name a few)
- High school graduation and/or equivalent experience/training
- Read, write, speak and understand English fluently
- Flexible scheduling during operational hours Sun - Sat, 5am - 10pm
- Wear uniform including nametag
- Able to motivate and support others in their quest to be healthier and fitter
- Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision
- Ability to maintain confidentiality
- Ability to work independently and as a team member
- Demonstrated skill necessary to collect, organize and disseminate information upon request
- Customer service experience
- Experience in hospitality industry
- Knowledge of the UC systems, forms, policies, structure
- Knowledge of UCSF Fitness and Recreation
- Experience in fitness and/or organized sports
Expected salary:
Location: San Francisco, CA
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