Customer Service Representative - State Farm Agent Team Member
Job title: Customer Service Representative - State Farm Agent Team Member in Minneapolis, MN at State Farm
Company: State Farm
Job description: Benefits:
- Life Insurance
- Bonus based on performance
- Competitive salary
- Paid time off
About Us:
Selina Martire State Farm is committed to providing exceptional service and support to our clients. We pride ourselves on our customer-centric approach and are looking to expand our team with dedicated professionals who share our values.Position Overview:
We are seeking a motivated and skilled Bilingual Customer Service Representative to join our remote team. The ideal candidate will have previous experience working with State Farm, possess excellent communication skills in both English and Spanish, and be passionate about delivering outstanding customer service.Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat in both English and Spanish.
- Address customer inquiries, resolve issues, and provide information regarding State Farm products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
- Stay updated on State Farm policies, procedures, and product offerings.
Qualifications:
- Bilingual in Spanish and English (written and verbal).
- Previous experience working with State Farm is REQUIRED.
- Strong customer service skills and a commitment to helping others.
- Excellent communication and problem-solving abilities.
- Proficiency with computer systems and customer service software.
- Ability to work independently in a remote environment.
What We Offer:
- Competitive salary and benefits package.
- Flexible remote work environment.
- Opportunities for professional development and growth.
- A supportive and inclusive team culture.
This is a remote position.
Expected salary: $45000 - 60000 per year
Location: Minneapolis, MN
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