Client Office Phlebotomist-Full-time Days SW
Job title: Client Office Phlebotomist-Full-time Days SW in Grand Rapids, MI at Northwestern Medicine
Company: Northwestern Medicine
Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X
Expected salary:
Location: Grand Rapids, MI
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Company: Northwestern Medicine
Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X
- Search
- Healthcare Professionals/Techs, Grand Rapids, Michigan, United States
- Career Areas
- Growth and Expansion
- $10,000 Tuition Reimbursement per year ($5,700 part-time)
- $10,000 Student Loan Repayment ($5,000 part-time)
- $1,000 Professional Development per year ($500 part-time)
- $250 Wellbeing Fund per year($125 for part-time)
- Matching 401(k)
- Excellent medical, dental and vision coverage
- Life insurance
- Annual Employee Salary Increase and Incentive Bonus
- Paid time off and Holiday pay
- Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
- Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
- Performs phlebotomy and other lab specimen collections per age related standards.
- Provides appropriate post-phlebotomy patient care.
- Identifies need for patient medical assistance and call code as appropriate.
- Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
- Use manual requisitions and labels specimens appropriately.
- Label and process specimens according to establishes protocols and policies.
- Must effectively procure blood specimens from infant, adult, geriatric, and wheelchair bound patients.
- Must demonstrate competency for age related responsibilities.
- Understands the operation and maintenance of equipment pertinent to the job.
- Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned.
- Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
- Prioritizes tasks and is able to multi-task.
- Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate.
- Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers.
- Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others.
- Uses organizational and unit/department resources efficiently.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Participates in efforts to reduce costs, streamline work processes and improve and grow services we provide.
- Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
- Provides follow up on test results to appropriate individuals in a professional and courteous manner.
- Continuously updated on information by reading emails and demonstrates compliance in MediaLab.
- Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety.
- Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
- Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Complies with all organizational policies regarding ethical business practices.
- Performs clerical duties directly related to handling and processing of lab specimens.
- Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results.
- Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
- Demonstrates the values of team concept on a consistent basis.
- Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
- Travel to additional sites when needed.
- High School diploma or equivalent.
- Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting.
- Experience performing phlebotomy on a broad range of patient's types.
- Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
- Familiar with medical EMR systems.
- Knowledge of medical terminology.
- Bilingual skills
Expected salary:
Location: Grand Rapids, MI
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