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General Manager - Communications, Media, Entertainment and Technology

Remote, USA Full-time Posted 2025-05-22

Description:

  • As the General Manager, Communications, Media, Entertainment & Technology (CMET), you will develop, own, and execute our growth strategy in your industry, leading and scaling a world-class team to accelerate the growth of Toptal’s enterprise customer base.
  • You will work closely with Senior Leadership to analyze market and industry opportunities and identify those with the highest potential.
  • You will also lead from the front, working with your sales team to target, close, and develop client relationships with Fortune 500 companies.
  • This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
  • In the first week, expect to onboard and integrate into Toptal and learn Toptal’s model, value proposition, and sales method.
  • In the first month, build your initial GTM strategy for CMET in partnership with Services GMs while getting up to speed on your industry portfolio.
  • In the first three months, become a master of the Toptal sales process, closing contracts to acquire new logos and uncover new business opportunities within your portfolio.
  • In the first six months, monitor and manage the team’s relationships with existing accounts and execution against account strategies.
  • In the first year, work with Enterprise Leadership to plan the next wave of industry growth for the team, expanding your team’s portfolio and mentoring new leaders.

Requirements:

  • Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
  • 10+ years of demonstrated experience running and managing an industry business unit with a strong understanding of business operations and management principles.
  • 5+ years of proven success leading professional services sales teams specifically in Communications, Media, Entertainment, and Technology, with deep industry relationships ranging from director-level to C-level contacts.
  • Experience establishing high-impact, revenue-generating commercial relationships, with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
  • Minimum of 10 years experience building client portfolios of $20M+ with a blended team of hunters and farmers, including key involvement in negotiating MSAs / SOWs and selling large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
  • A well-rounded understanding of emerging technologies and the ability to have an informed discussion about software delivery and development concepts with prospective clients.
  • Experience at a technology or hyper-growth company is strongly preferred.
  • Experience in an operationally rigorous environment with competing deadlines and fast-paced work product turnaround (e.g., Consulting at a top-tier firm, Strategy & Operations, etc.).
  • Ability to thrive and excel in a dynamic, fast-paced organization.
  • Professional maturity, poise, and executive presence – you’re a masterful storyteller with experience building long-term client relationships and influencing at the C-level.
  • Outstanding written and verbal communication skills, including proposals and presentations.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

Benefits:

  • Not specified

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