Mac OS X / Apple Support Engineer
Xperteks is looking to hire an Apple Support Engineer
This is a Full-Time position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Apple On-Site and Remote Technical Support position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Mac OS X. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
Troubleshooting OS X.
Troubleshooting Graphic Applications (Adobe PS, IL, ID, etc..)
Office 365 and Cloud Applications
Knowledge of Font Management
Knowledge of Macintosh Networking
Unix and Command Line
JAMF/Addigy
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
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