Medical Assistant Front and Back Office- Remote

We are committed to providing high-quality, compassionate, and accessible primary care services to the community. We pride ourselves on being a patient-centered, team-oriented organization that supports the health and wellness of our patients.

Position Overview:
We are seeking a dedicated and skilled Front and Back Office Medical Assistant to join our growing telehealth practice and work remotely.

This is a part-time position with an expected 15 hours a week. Must be able to have a set schedule:

• Monday 3pm - 8pm PST
• Wednesday 12pm - 5pm PST
• Thursday 3pm - 8pm PST

Key Responsibilities:
Front Office Duties:

• Greet and check-in patients with professionalism and empathy.
• Schedule appointments, verify insurance coverage, and update patient records in the electronic health record (EHR) system.
• Answer incoming calls, manage patient inquiries, and relay messages to providers and staff according to clinical protocol.
• Assist with intake paperwork and maintain compliance with patient confidentiality and HIPAA standards.
• Performs all other tasks and projects assigned by the Manager.

Back Office Duties:

• Obtain and document vital signs, patient history, and other pertinent medical information.
• Assist with medical documentation, patient follow-ups, and referrals as needed.
• Performs patient education when appropriate.
• Provides assistance to healthcare provider when requested.

Requirements:

• High School Diploma or GED required.
• Bilingual in Spanish/English required.

Qualifications:

• Current Medical Assistant Certification (CMA/RMA) preferred.
• Minimum 1 year of experience as a Medical Assistant in a healthcare setting preferred.
• Proficiency with electronic health records (EHR) systems, experience with Athena desirable.

Job Types: Part-time, Contract

Pay: $20.00 - $24.00 per hour

Expected hours: 15 per week

Medical Specialty:

• Internal Medicine
• Primary Care
• Urgent Care

Schedule:

• Afternoon shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Can you accommodate the following schedule?

Monday 3pm - 8pm PST
Wednesday 12pm - 5pm PST
Thursday 3pm - 8pm PST

Experience:

• medical assistant in clinical setting: 1 year (Required)

Language:

• Bilingual in English and Spanish (Required)

License/Certification:

• Medical Assistant Certificate (Preferred)

Location:

• California (Required)

Work Location: Remote

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