Insight Global Remote Customer Service Representative in Blue Bell, Pennsylvania

Job Description

One of our large Healthcare Insurance clients is actively looking for a Outbound / Inbound Remote Customer Service Representative. This candidate will be responsible for helping all members of Centauri Health Solutions / Medicaid members renew benefits by verifying the applicant, and then do a quick screening of the applicants income. Once you complete income form, you will do an authorization for eligibility, & if eligible they will be authorized us to work with the state for the renewal application process. You will then submit the renewal on the members behalf. This project has a lot of moving parts and requires a 2nd Monitor.

Open Shifts:

11-7:30

12-8:30

12-8:30

12-8:30

1:30PM-10:00PM

Skills and Requirements

5+ years of Customer Service Experience, both inbound & outbound

Good communication and professionalism

Can work 40 hours weekly

Windows 10 or 11 based system – NO MacBook or Chromebook

Must have a WIRED internet connection that belong to them/ their household. Cannot be public access

Must have USB headset

2nd Monitor Required

Internet Speed Test; Download Speed 25-50Mbps & Upload Speed 15-20Mbps

8GB RAM or Higher ”’

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].”’