Remote: Insurance Compliance & Quality Assurance Coordinator (Fully Work from Home)
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<p>Location: Works from Home (Job Posting)</p>
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<p>AAA Club Alliance is currently seeking a remote <b><u>Insurance Compliance & Quality Assurance Coordinator </u></b>to join our team! The Coordinator is responsible for multiple varied Insurance Agency policyholder data elements accuracy, quality control, sales and service compliance and support related functions. Audit insurance applications, documentation and daily transactions for Club and Carrier defined compliance standards. Process policy corrections, system suspense updates and agency management system coding.</p>
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<p><b>**This is a work from home position but candidates must live within our footprint**</b></p>
<p><b><u>What we can offer you: </u></b></p>
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<li>The starting base compensation for this position is $12.83 to $24.62 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.</li>
<li>Paid Time Off (almost 4 weeks within the first year)</li>
<li>8 Paid Holidays</li>
<li>401(k) plan with employer match up to 7%</li>
<li>Medical, Dental, Vision and Prescription coverage</li>
<li><b>FREE </b>AAA membership (inclusive of product & service discounts)</li>
<li><b>FREE</b> Life Insurance</li>
<li>An in-house <b>training program –</b> The Insurance Learning Academy</li>
<li>Tuition reimbursement and Professional Designation Programs</li>
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<p><b><u>What we need from you:</u></b></p>
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<li>High school diploma or equivalent.</li>
<li>2 years of experience within the Insurance industry, insurance underwriting preferred.</li>
<li><b>Active Property & Casualty license required.</b></li>
<li>Proficient desktop computing skills; thorough knowledge of the Microsoft Office suite software and experience in effectively using Microsoft Word, and Excel to create documents and reports.</li>
<li>Excellent attention to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy.</li>
<li>Demonstrated ability to track, organize and prioritize workload and request resources and information as needed.</li>
<li>Working knowledge of underwriting construct.</li>
<li>Knowledge of customer service delivery systems.</li>
<li>Ability to work autonomously and interact with multi-levels and departments.</li>
<li>Ability to manage multiple priorities while meeting multiple deadlines.</li>
<li>Ability to meet departmental attendance standards, work weekends and overtime as necessary.</li>
<li>Excellent analytical, technical and written/oral communication skills.</li>
<li>Excellent problem-solving ability.</li>
<li>A high degree of professionalism and integrity.</li>
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<p><b><u>What you will be doing:</u> </b></p>
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<li>Audit new and renewal applications and policy submissions for completeness and accuracy.</li>
<li>Responsible for auditing agent and carrier policy transactions. Ensure that insurance policies are issued in accordance with individual Agency, Carrier and organizational guidelines; in compliance with existing regulatory standards.</li>
<li>Process policy updates and endorsements via Carrier proprietary system; documenting and communicating changes with sales agents and agency management system entries.</li>
<li>Assist Compliance & QA Specialist with monthly reports documenting errors and findings to the appropriate agent and manager.</li>
<li>Identify and provide potential Error and Omission issues to Comp/QA management.</li>
<li>Process corrections and re-entry of data inconsistencies, all systems and applications.</li>
<li>Complete monthly reports from Management and Agency Administration.</li>
<li>Maintain documentation for routine audits by management and carriers.</li>
<li>Maintain current with all agency and carrier compliance.</li>
<li>Identify, resolve and update policies left in agency systems suspense.</li>
<li>Provide monthly referrals to improve membership sales, insurance product sales, and driving school registrations.</li>
<li>Provide backup phone coverage for insurance calls.</li>
<li>Utilize automation capability to perform all functions.</li>
<li>Protect and maintain account files and department records in accordance with Agency and Carrier regulatory compliance requirements.</li>
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<p>ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.</p>
<p><b>Job Category: </b></p>
<p>Admin – Clerical</p></div>
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<h3 id="113" class="css-1uppmgb">A Note to Applicants:</h3>
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<p>Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.</p>
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<h3 id="115" class="css-1uppmgb">About Us</h3>
<p><img class="css-1mh151z" src="https://aaamidatlantic.wd5.myworkdayjobs.com/wday/cxs/aaamidatlantic/AAAMidAtlantic/sidebarimage/74993a23f079012123dee22c27021301" alt="Logo" data-automation-id="image" /></p>
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<p>AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.</p>
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