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Client Onboarding & Tech Implementation Lead

Remote, USA Full-time Posted 2025-05-22

ABOUT SETR – WE’RE BUILDING THE FUTURE OF SALES



At SETR, we believe the way businesses generate leads and book sales calls is broken. Cold outreach? Burnt-out setters? Missed follow-ups? Ghosted leads? It's outdated and inefficient.


We're here to change that forever.


SETR replaces traditional human setters with emotionally intelligent AI voice agents that:



  • Respond to leads instantly (within 60 seconds)

  • Handle objections with conversational nuance

  • Book sales calls automatically 24/7

  • Sound human with natural tone and custom brand personality


We serve high-performing coaches, agencies, consultants, and online entrepreneurs who want one thing: more booked, qualified sales calls without the headache of building an outbound team.


We’ve built a product that delivers on that promise and our early results speak for themselves. Clients are saving thousands in labor, getting higher show-up rates, and closing more deals. We're growing fast, and the opportunity ahead of us is massive.


This isn’t just another VA job.
This is your chance to get in early with a category-defining startup that’s changing the rules of the game.



WHY SETR IS DIFFERENT
Most “AI” solutions are glorified chatbots. Ours actually works.



  • Built by real operators with deep experience in sales, tech, and growth

  • Engineered with custom logic to understand tone, context, and timing

  • Already generating ROI for clients across multiple industries

  • Easy to implement, easy to scale



SETR isn’t just a tool. It’s becoming the new standard for how businesses automate conversations, qualify leads, and book calls without the overhead.


We’re going to become the industry leader in AI-powered sales infrastructure.
And you could be one of the first 10 people on the team who helped build it.



ABOUT THIS ROLE – OWN CLIENT ONBOARDING FROM END TO END


We’re looking for a smart, detail-obsessed, tech-savvy operator who can:
→ Make every client feel like they’ve joined something elite
→ Coordinate and implement backend systems with precision
→ Grow into a leadership role over time


You’ll work directly with our founding team and clients. You’ll be the operational heartbeat of our onboarding and setup experience.



WHAT YOU’LL DO


Client Onboarding



  • Prepare for and shadow onboarding calls (eventually lead them)

  • Collect all assets: calendar links, CRMs, funnel pages, tone-of-voice docs

  • Keep onboarding tasks organized in our internal dashboard

  • Follow up with clients, support via Slack, and ensure timelines are met


⚙️ Tech Implementation



  • Help configure AI tone logic, CRM integrations, and tagging flows

  • Set up automations with tools like Zapier, GoHighLevel, Calendly, etc.

  • QA systems before launch to ensure no issues or bugs

  • Coordinate with the CTO and media team to align on timing and deliverables


Ownership & Leadership



  • Build and refine onboarding SOPs and playbooks

  • Proactively suggest system improvements or process upgrades

  • Train future onboarding assistants as we scale


Eventually, take full ownership of the onboarding department


Requirements



  • Someone who thrives on structure, systems, and getting things done right

  • Experienced in client onboarding, operations, tech VA work, or project management

  • Tech-savvy abd you know your way around CRMs, Notion, Google Sheets, Slack, Zapier

  • An excellent communicator—clear, professional, proactive

  • Calm under pressure and detail-obsessed (you don’t let anything fall through the cracks)

  • Hungry for growth—this isn’t a “clock in, clock out” role

  • Bonus if you’ve worked in a startup, software, SaaS, agency, or high-ticket offer environment.



TOOLS WE USE



  • Slack

  • Notion

  • Google Workspace

  • GoHighLevel

  • Zapier

  • Calendly

  • Loom

  • Custom AI tools (we’ll train you)


Benefits



  • 13th-month bonus (after probation)

  • Paid PH holidays (if applicable)

  • Performance bonuses

  • Promotion track into management

  • Long-term role with massive growth potential


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