Accounts Receivable Specialist (Hybrid)
Job Category: Accounts Payable and ReceivableJob Description:Associate Accounts Receivable SpecialistWilmington, DEMonday to Friday 8:00 am to 5:00 pmHybrid-three days in office per week and two days' work from homeAs the world's leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals, and we'll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.As an Associate Accounts Receivable Specialist, you will be contacting our customers, such as other companies, law firms, etc., to ensure payment of past due invoices. Our most successful employees are motivated self-starters who are team players who exhibit effective communication skills, strong time management skills, and a positive attitude.Some of the things you will be doing:
- Providing excellent customer service to internal and external clients
- Use problem-solving skills to resolve customer issues
- Processing and handling incoming customer inquiry calls
- Data entry of client information
- Accurate documentation of collection activities
- Emailing statements to clients
- Educating customers on our services
- Meet monthly targets
- Experience in providing excellent customer service
- A passion for finance
- Active listening skills
- Confidence on the phone
- Excellent problem-solving skills
- Strong attention to detail is a must
- Tact and diplomacy in dealing with both customers and co-workers
- Effective written and oral communication skills.
- Interpersonal skills are necessary to interact effectively with customers and employees of all levels within the organization
- Self-motivator while actively participating in a team environment.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.
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