HOUSEKEEPER SUPERVISOR S04

SummaryMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.Overview

• Accepting applications

Open & closing dates06/04/2025 to 12/01/2025Salary$24.13 - $24.13 per hourPay scale & gradeNS 04Location3 vacancies in the following location:Twentynine Palms, CA 3 vacanciesTelework eligibleNoTravel Required25% or less - VariesRelocation expenses reimbursedNoAppointment typePermanentWork schedulePart-timeServiceCompetitivePromotion potentialNAJob family (Series)Supervisory statusYesSecurity clearanceDrug testNoAnnouncement number73222Control number838184400This job is open toClarification from the agencyOpen to PublicDutiesSUMMARY OF DUTIES: Responsible for day to day operations of assigned areas within the Housekeeping Department, servicing approximately 350-400 hotel rooms per day. Plans and supervises the work of approximately 35-40 personnel, to include NL-04 Housekeeper Leaders, NA-03 Housekeepers, NA-03 Custodial Workers, and NA-04 Laundry Machine Operators. Prepares work schedules, adjusting as necessary in case of absences or other requirements. Maintains time and attendance rosters for all housekeeping department employees. Schedules annual leave and approve leave request for subordinates. Conducts housekeeping hands on training. Encourages and acts upon employee suggestions for work improvement. Regularly checks work performance for compliance with instructions and adherence to prescribed standards of cleanliness and sanitation. Briefs new personnel of standard operating procedures and standards to be met and closely monitors on the job training.Demonstrates work methods and provides work-related directions. Completes room/area inspections to check for quality of service and adherence to service standards. Ensures employee work meets productivity goals and initiates changes in work pace and/or workload when necessary. Plans and schedules for low and peak periods of occupancy. Responsible for inventory, cash controls, accountability and security of merchandise and equipment. Conducts physical inventories and prepares inventory reports. Ensures worksite materials and tools are available to complete work. Orders cleaning supplies and equipment to maintain proper operating levels. Conducts physical inventories and prepares inventory reports. Maintains daily administrative work, including preparation and submission of accounting records, and operational reports. Initiates work orders for repair and maintenance. Resolves guest complaints and issues related the housekeeping operations.Supervises employees to include, but not limited to scheduling, assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO Program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action.May perform duties of Housekeeper, Laundry Operator, and/or Custodial Worker duties as necessary.Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA Standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions and follows through with appropriate actions. Ensures minimal loss of duty by complying with Return To Work program initiatives, and following up on employee well being.Performs other duties as required.RequirementsConditions of Employment

• See Duties and Qualifications

EVALUATIONS:QualificationsSKILLS AND KNOWLEDGE: Must be knowledgeable in the operation of a Housekeeping Activity. Must have experience in and thorough knowledge of housekeeping procedures, cleaning materials, and equipment. Must have knowledge of proper care and maintenance of carpets and furniture. Ability to handle and control heavy powered equipment. Advanced knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Detailed knowledge of proper procedures to store chemicals and equipment and safely perform work. Ability to read and understand directions on labels and printed instructions. Basic skills in business administration, scheduling, accounting, policies and performance standards. Skill to supervise employees in the accomplishment of work. Strong ability to communicate effectively orally and in writing.RESPONSIBILITY: Works independently on daily routine schedule following established procedures and policies. Must use judgment in dealing with supervisory problems. May consult with a higher-level supervisor on non-routine issues.PHYSICAL EFFORT: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.WORKING CONDITIONS: Work is normally performed indoors under normal conditions; however, outdoor work is performed, when required, in all kinds of weather. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.Additional informationNote: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

• Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

• Stability of Federal Civilian Service

• People with passion for doing work that matters

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges

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