Account Manager / Reservation Specialist – Night Shift (Not Remote) in Wichita, KS

Account Manager / Reservation Specialist - Night Shift (Not Remote) - Syndeo - Wichita, KS - work from home job Company: Syndeo Job description: Account Manager / Reservation Specialist Syndeo Staffing has direct placement and temp-to-hire opportunities for a few openings as for an Account Manager / Reservation Specialist. As an Account Manager / Reservation Specialist, you will have the responsibility of communicating with vendors to negotiate and oversee customers' emergent and pre-planned travel arrangements. This includes sourcing, negotiating, and managing all aspects of the reservation. The Account Manager / Reservation Specialist should be highly skilled administratively and present with exceptional negotiating and customer service skills. ESSENTIAL FUNCTIONS: • Utilize reservation system to book hotel rooms for customers accurately and efficiently. • Gather all necessary information from customers, including travel dates, preferred hotel amenities, and special requests, ensuring a smooth reservation process. • Collaborate with hotel partners to negotiate competitive room rates for customers. • Utilize market knowledge and industry trends to secure the best possible rates and value-added benefits for customers. • Maintain strong relationships with hotel representatives, ensuring effective communication and fostering mutually beneficial partnerships. • Handle last-minute reservation changes, cancellations, and modifications promptly and efficiently. • Respond to urgent customer requests, such as room upgrades, special requests, or additional amenities, ensuring a high level of customer satisfaction. • Coordinate with hotels and other relevant parties to fulfill ad-hoc requests and resolve any issues that may arise. REQUIREMENTS: • High school diploma and/or GED equivalent Minimum of 1+ years of experience in a business office environment • Hotel industry experience preferred • Proficiency in computers, with hands-on experience utilizing Microsoft Office Suite • Excellent verbal and written communication skills • Strong attention to detail and accuracy • Ability to work independently and multitask effectively in a fast-paced team environment • Strong research and problem-solving abilities necessary SCHEDULE: • Office is open 24/7 to accommodate clientele. • Desired shifts available are 3pm - Midnight, overnight and 3rd shift. • If qualified, we will contact you regarding your availability. Please Note: This position is in-office with no remote working capability. Expected salary: Location: Wichita, KS Job date: Sun, 17 Sep 2023 22:00:46 GMT Apply for the job now! Apply Job! Apply to this Job