Client Success Manager – Entry Level – Phx Managaement – Arizona
Job title: Client Success Manager - Entry Level
Company: Phx Managaement
Job description: PHX Management brings fresh insight, creative sales strategy, and devotion to some of the largest industry-leading beverage delivery brands in the country. Our Entry Level Client Success Managers provide our clients with a divergent perception in order to develop a unique approach and surpass their intended sales expectations.
People are at the heart of what we do. At PHX Management, we’re striving toward formulating a culture of leadership that holds a mirror up to each and every one of us. Our Entry Level Client Success Managers are a crucial element in building that culture acting as a compass guiding our team to superb success. We have made a commitment to our Client Sucess and sales team to continue our quest of providing perpetual improvement, longevity, and career advancement.
- What are the Entry Level Client Success Manager's Responsibilities?
- Display a professional image and follow company policies, procedures, and standards as outlined in orientation and policy manual
- Present accurate, valid and complete information to potential clients by using the proper methods and tools
- Handle complaints, provide suitable solutions and alternatives within the time limits and follow up to ensure resolution and customer fulfillment
- Take ownership and appropriately handle complex occurrences promptly and in a timely manner
- Share your ideas and feedback to help identify opportunities that will make our team experience better and increase sales margins
- Master the ins and outs of our business and core values by attending daily meetings and networking with supervisors
- Engage in open-ended conversations with consumers thinking quick on your feet to identify needs and offer solutions
- Provide a warm and friendly greeting, maintain eye contact, and offer sales promotions to clients in order to increase overall satisfaction
- What are the Entry Level Client Success Manager Requirements?
- Experience in management, sales, communications or related field preferred
- Bachelors in business, marketing, sales, or communications
- Ability to build rapport with clients
- Multitask while making accurate judgment decisions in an efficient manner
- Entrepreneurial spirit with the drive to meet and exceed expectations
- Thrive in make-or-break situations
- Approach every interaction with energy, intelligence, and a need to achieve
- Goal-oriented, self-motivated, confident, and thorough
- What’s in it for our Client Success Managers?
- Hands-on training from our top managers
- Incentives, bonuses, competitive compensation
- Diverse, fun, and rewarding work atmosphere
- Incredible company parties
- Community involvement and Charitable opportunities
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Expected salary:
Location: Arizona
Job date: Sun, 18 Sep 2022 04:54:46 GMT
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