Apply Now: Customer Service Rep I- PFS Remote
Propel your career forward by joining our team as a Customer Service Rep I- PFS Remote! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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Employer Industry: Healthcare Services- Why consider this job opportunity...
- Salary up to $27.60 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient satisfaction and billing resolution
- Commitment to diversity, equity, and inclusion in the workplace
- What to Expect (Job Responsibilities):
- Assist patients in resolving billing issues, handling complaints, and setting up payment plans
- Document customer complaints and interactions in the appropriate systems
- Track trends in customer service encounters and recommend resolutions to the supervisor
- Provide training and support to new Customer Service Representative I colleagues
- Communicate and follow up with stakeholders on customer service activities
- What is Required (Qualifications):
- High school diploma or Associate's degree in Accounting, Business Administration, or related field
- Up to 3 years of experience in revenue cycle functions within a healthcare setting
- Previous service or call center experience with strong customer service skills
- Excellent verbal and written communication skills
- Basic understanding of Microsoft Office applications including Outlook, Word, PowerPoint, and Excel
- How to Stand Out (Preferred Qualifications):
- Experience in a complex, multi-site environment
- Completion of regulatory/mandatory certifications and skills validation competencies
- Strong interpersonal skills in interacting with diverse customers
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!
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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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