Apply Now: Patient Care Advocate/Specialty Pharmacy Technician
Shape the future with us at workwarp. We need a Patient Care Advocate/specialty Pharmacy Technician- Remote! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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Overview Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment. Responsibilities  Responsible for accurate data entry of incoming prescriptions, if required  Responsible for accurate selecting billing and shipping methods for incoming patient orders  Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed  Document patient reported information into TherigySTM  Provides resolution to customer service issues to ensure member satisfaction  Work with members to provide resolution to payment related issues on accounts/orders  Maintain and keep reasonable production as determined by supervisor  May assist in orienting and training new employees  Responsible for completing all mandatory and regulatory training programs  Perform other duties as assigned Qualifications Attendance Requirements:  Must be available, and on-time for scheduled work shifts.  Must be able to work nights and weekends, as required. Educational Requirements:  Minimum: High School Diploma or GED  Preferred: Pharmacy technician or related certification Experience:  Experience in a customer service-related field  Preferred: 6-12 months experience as a pharmacy technician Required (Mississippi Employees):  Registered with the State of Mississippi as a Pharmacy Technician Special Conditions of Employment:  Drug test  Initial and continuous exclusion and sanction/disciplinary monitoring  Any and all additional eligibility requirements based on the specific position Compensation $15.84-17.69 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Apply Job!Â
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