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Tower Health – Fully Remote – HRR Follow Up Rep – West Reading, PA

Remote, USA Full-time Posted 2025-05-22

Job title: Fully Remote - HRR Follow Up Rep

Company: Tower Health

Job description: Responsibilities

FULLY REMOTE POSITION

This position is responsible for all follow-up duties that appear on a daily worklist including investigating claims status with insurance carriers and correcting and resubmitting denied claims to ensure maximum reimbursement.

Hours: 7:30am-4pm Monday-Friday no weekends or holidays

Qualifications

    Education Requirements
  • High School Diploma or GED
    Experience Preferred:
  • 1yr of experience in Insurance Follow up or a Similar Role Preferred
  • Epic Experience Preferred
    Experience Rrequired:
  • Submitting appeals and reconsiderations on claim rejections, underpayments and denials required
  • Knowledge of both Government and commercial insurance plans required
  • Ability to review and Interpret EOB (Explination of Benefits) and reason (ANSI) Codes required
  • Ability to use and understand insurance carrier websites required
    The ideal candidate will posses:
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Good Reasoning Skills
  • Organizational Skills
  • Ability to work independently
  • Problem Solving
  • Ability to research carrier sites and claims

Expected salary:

Location: West Reading, PA

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