Entry Level/Associate IT Support in Humble, TX in Radiomedix, Inc. (job Id: 1677055705)

Job title: Entry Level/Associate IT Support

Company: Radiomedix, Inc.

Job description: Duties/Responsibilities:
• Provide entry level support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching, or instructing employees regarding software or hardware functionality.
• Installation, administration, and daily maintenance of the workplace IT infrastructure (e.g., desktops, laptops, printers, desk and mobile phones, network cabling etc.)
• Basic knowledge of Active Directory, Domain Controller, Group Policy, and Windows ACLs.
• Replace/install existing and/or install new desktop/laptops at designated employee office area locations, ensuring employees have required equipment and software.
• Assist in the accomplishment of company objectives by performing other related duties as assigned by supervisor/manager.
• Resolve user configuration, network access and authentication issues.
• Ensure IT security: antivirus tools, encryption, local and network backups.
• Maintain IT and Company assets (Hardware/Software) inventory.
• Basic knowledge of Microsoft Office 365, Azure AD, Exchange, and etc.

Required Skills/Abilities:
• Computer hardware & software installation, diagnostic and troubleshooting.
• Operating systems installation, configuration, monitoring and troubleshooting.
• Remote connectivity, VPN, Multi-factor Authentication.
• Principles of Microsoft Windows Operating Systems.
• Basic networking knowledge of LAN, WAN, network essentials such as TCP/IP, DHCP, DNS.
• Principles of email and conference software (Outlook, Teams, Zoom).
• Office productivity tools (MS office 365, MS Office and etc.)
• Must be willing to learn quickly, multitask, and work in a fast-paced environment.

Physical and Personal Requirements:
• Ability to move up to 50 lbs. as well as standing and walking for shifts lasting up to 12 hours if required.
• Problem Solving, Initiative, Teamwork, Flexibility, Communication Skills (written & spoken), Result Orientation.

Education and Experience:

An Associate’s or bachelor’s degree in a computer science or related field,

OR equivalent experience in IT related field.

CompTIA A+ certification, and/or applicable Microsoft or Other type of IT certification(s) are a plus.

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Expected salary:

Location: Humble, TX

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