[FULL TIME Remote] 2nd Shift Customer Service Representative

Quick Overview:

• Start Date: Immediate openings available
• Location: Remote
• Compensation: a competitive salary
• Position: 2nd Shift Customer Service Representative
• Company: Workwarp

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As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.
• Duties*

• Handle incoming customer inquiries via phone, and email

• Provide information about products and services

• Process orders, returns, and exchanges

• Resolve customer complaints in a professional manner

• Maintain accurate customer records in the database

• Collaborate with other departments to ensure customer satisfaction
• Qualifications*

• Must reside / be located in the United States

• Windows PC I5 CPU or better with 8GB RAM or more

• Internet speeds greater than 50MB per second hard wired connection

• Requires USB headset

• Previous experience in customer service or a related field

• Excellent communication skills to effectively interact with customers

• Proficiency in using office software and CRM systems

• Strong problem-solving abilities to address customer... issues promptly

• Ability to handle credit card transactions accurately if required

• Knowledge of sales techniques is a plus

Job Types: Full-time, Contract

Pay: From $14.50 per hour

Expected hours: 30 – 40 per week

Benefits:
• Flexible schedule
• Work from home

Shift:
• Evening shift

Work Location: Remote Apply Job!

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